Account Manager

Job summary

Overview & Context:

  • Serves as the primary client liaison and strategic leader for client accounts on Amazon and other key EMEA marketplaces (e.g., Jumia, Walmart Europe).
  • Focused on delivering exceptional service, building strong relationships, and driving overall business growth without an explicit emphasis on AI tools.
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Key Responsibilities:

  • Client Relationship Management:
    • Act as the main point of contact, ensuring clear communication and managing client expectations.
    • Build and nurture long-term relationships with key clients.
  • Strategic Oversight:
    • Develop and execute tailored account strategies for each client.
    • Monitor performance metrics and identify opportunities for multi-channel growth.
  • Team Coordination:
    • Collaborate with creative, advertising, data, and listing teams to deliver cohesive e-commerce strategies.

 

Critical Skills:

  • Excellent communication and relationship management skills.
  • Strong understanding of Amazon and other EMEA marketplaces.
  • Ability to translate performance data into actionable strategic decisions.